If only today's technology were simpler! It's the universal lament, but                 it's wrong. In this provocative and informative book, Don Norman writes that the                 complexity of our technology must mirror the complexity and richness of our lives.                 It's not complexity that's the problem, it's bad design. Bad design complicates                 things unnecessarily and confuses us. Good design can tame                 complexity.Norman gives us a crash course in the virtues of                 complexity. Designers have to produce things that tame complexity. But we too have                 to do our part: we have to take the time to learn the structure and practice the                 skills. This is how we mastered reading and writing, driving a car, and playing                 sports, and this is how we can master our complex tools.                 Complexity is good. Simplicity is misleading. The good life is                 complex, rich, and rewarding -- but only if it is understandable, sensible, and                 meaningful.